SHAWN’s CHIMNEY SWEEP & STOVE CO INC.

• Chris Lucas★★★★★
  a year ago

  Shawn recently worked on 2 properties that I manage. One was simple, but in the 2nd, the brick had been placed the wrong way, creating an unsafe condition. Shawn took the firebox apart & rebuilt it from scratch over a few days. It was a messy job, the worksite was always kept clean, even as other contractors traipsed all around him. Finished, it looks good! I like working with someone I trust will do it right, especially such a specialty job. (Before & after images attached.) Thx Shawn!

• Pamela Canyonrivers★☆☆☆☆
  a year ago

  Shawn cleaned my wood stove chimney many times until last year and this year he never responded to multiple messages to schedule and often doesn’t empty his voice mail. So if you live 3o minutes from Santa Fe he’ll be blowing off your business even if you had been a loyal customer for years. You cannot depend upon this man.

• Jessica Schlarbaum★★★★★
  2 years ago

  I needed a last minute fireplace & chimney cleaning for the rental we are moving out of and Shawn’s chimney sweep made that one aspect of our move very easy. Called the week before and he popped by at the day and time we scheduled and he got it done in less than an hour. Price was exactly what he said it would be when I originally called. Overall positive experience!

• Vicki Jamieson★★★★★
  a year ago

  Shawn was thorough, professional and protected the area from soot. He also wore booties to protect my carpet and cleaned the outside area afterwards from one of the two fireplaces that needed cleaning. He also replaced a chimney cap that was damaged in a windstorm. Quick and efficient. Thank you, Shawn!

• Brian Sweeney★☆☆☆☆
  5 years ago

  Shawn's Chimney Sweep installed my wood burning stove about two years ago. They were cheaper than the other options, and I soon found out why. 1. They very nearly installed my stove 18" farther out into the room than necessary. My stove has a feature that allows for a rear-facing pipe or a top-facing one. They did not realize this, and the day of the install, told me my hearth was too close to the wall and would need to be moved out into the room. I had to physically intervene and flip the stovepipe exit on the stove myself to show them putting my wood stove in the damn middle of my living room was unnecessary. They had bought elbows and other pieces with my money that were not used. They kept these relatively expensive parts and I was not refunded. 2. Instead of permanently sealing the penetration on my roof, they jammed two gallons of tar in the hole and upon leaving, said "You'll want to hire a roofer to seal your roof where we just installed your flue." Other installers finish the job, but not Shawn's. They told me "We're not roofers." That cost me another few hundred dollars and the headache of finding someone to do it and scheduling the work. 3. Upon hiring a chimney sweep to clean it out, they informed me that the clearances inside my roof for safety were less than the required two inches. I had to install an extra heat guard myself due to this problem. In addition, they did not cut the ceiling drywall to the required two-inch distance from the pipe. My chimney sweep guy was nice enough to quickly correct this problem with a jigsaw - something that would have been easy for Shawn's to do, but they elected to skip that step. 4. Shawn's installed my flue using a mish-mash of parts that only kind of fit together. The collar connecting the stove pipe to the larger part in the ceiling was not the correct part, which is important for how Underwriters Laboratories tests these systems as a unit. I bought the part for an additional $60 and installed it myself. The collar Shawn's used was a thin, flimsy thing that did not seal as well as the proper part. My wood stove burns differently and better now that I have corrected the errors Shawn's made in my install. I cannot recommend Shawn's to anyone. They cut corners everywhere on my job, resulting in an unsafe fireplace in my home - the largest investment I've ever made in my life. Avoid at all costs. UPDATE: Shawn just called me and said that he saw my review, "the install was perfect," and then hung up on me. I have updated this review with pictures of what Shawn considers a perfect installation. The pipe does not move in the hole and I would never move it to make it look like a bad install. What kind of person would do that? UPDATE 2.0: Shawn says my wood stove belongs in the trash. Another, higher-rated company in town says it's one of the best stoves a person can have. The top isn't broken (it just requires cementing and was designed that way) and it's EPA approved. I waited four years because that's the first time I saw how alarmingly close to the drywall my stove pipe is (was). Shawn, don't be rude. If you've read this review and his response, this is the kind of attitude he brought to my job.

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