Jade Expert Cleaning

• Debbie Legg★★★★★
  in the last week

  Highly recommend their services. John, the technician, arrived at the time he said he would arrive. He was very professional and thorough with his inspection of our chimney and explained everything very well. He was very knowledgeable about what he was doing. Did a great job and left a clean work area. Will definitely use their services again.

• Katey Beck★☆☆☆☆
  3 months ago

  Not sure WHY there are so many good reviews here. I had a terrible experience and would never have hired them! 1. It was difficult to understand and book so I went solely off the reviews. 2. I booked a slot for (12-1pm) today. Last night I stared getting calls from what I thought was a scam number since the calls were from WhatsApp??? and my phone. No voicemail. 3. This morning I called the main line and a woman answered I couldn't understand and she told me that there were there and waiting. It was 11:20 so I was not home yet. 4. As soon as I pull in the driveway a huge 6ft over man gets out and starts yelling at me that "I'm 1.5 hours late and he's called me 20 times." I responded that I had a time slot booked and he was EARLY! 5. This is an urgent need for me trying to move to a new location-so I let him in to clean. 6. All he did was get out a BASIC "Big Green" carpet cleaner with basic bissel cleaner. I literally have this machine at home!! 7. He went over the rugs ONCE and said he was finished (45 min total for 4 rugs). 8. I asked him to go over and let me see if the water was clear if they were "clean." 9. The water was DIRTY. I told him I wasn't paying until the water was clear. He went over once more and left. I felt BULLIED in this situation and am now out of pocket $250 for a cleaning that was NOT professional level and NOT a customer experience I ever care to have again. DO NOT HIRE

• Deborah Royal★☆☆☆☆
  a month ago

  I was over charged for the work they did. I have wasp coming in thru my chimney I hired this company to correct the problem all they did was clean my chimney and put some tape on my chimney and they were about to leave and I had to tell them to close off the damper. I don’t know why they got such great reviews and I was charged $ 500.00 dollars and he didn’t do half the work he quoted me when he first came out. He was suppose to seal off all the cracks in the chimney inside and out. And now I go downstairs and there are wasp on my floor. I will never use them again.

• Yalonda Chandler★★★★★
  2 months ago

  Arnold with Jade Cleaning Service did an exceptional job on our carpets. As a school with students and constant foot traffic, our floors needed serious attention. He was able to remove even the toughest stains and restored our industrial carpet to a clean, fresh look that matches the welcoming atmosphere of our building. Professional, efficient, and thorough, I would highly recommended!

• Donna Schafer★★★★★
  2 months ago

  Arnold just cleaned the carpet for the entire house. He called ahead of time, showed up just as he said and went over with me the steps he was taking. He took extra time on the worst spots. I appreciate the good service. Donna Schafer

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