Honest Abe Plumbing

• V★☆☆☆☆
  2 months ago

  Dis-HONEST ABE **Beware of HONEST ABE - HVAC Division!** I had an extremely frustrating and disappointing experience with HONEST ABE Plumbing, Heating & Cooling - HVAC Division, and I feel compelled to share my story to warn others. In early 2024, I hired a reputable insulation company to blow fiber insulation into my attic. They thoroughly documented the process and took photos of the attic. No one entered the space after the job was completed until later in 2024, when I scheduled an Air Duct Repair Diagnostic with HONEST ABE. Two of their employees arrived to perform the diagnostic and, unfortunately, one of them stumbled while in the attic crawl space, causing a loud bang. I heard the sound but did not know what it was at that time. May 2025, a visible crack appeared in my ceiling below the area where I heard the loud sound. I reached out to my insulation company to investigate, and their inspector confirmed that the insulation had been damaged – it was "mashed" and disturbed. The inspector noted that the damage was likely caused when someone stepped on the insulation instead of properly pushing the insulation aside then moving it back in place upon exiting. Then the inspector stated that someone fell, mashing more insulation and causing the ceiling below to crack. The inspector took photos of the damage and sent them to me, and based on their findings. Given that HONEST ABE’s employees were the last ones to enter my attic, it is clear that they caused the damage. However, when I contacted HONEST ABE to discuss the issue, I was met with a complete lack of accountability. I left multiple messages and waited two months for the owner to return from Israel. Once I finally spoke with someone, I was told that they would not take responsibility because there was no “proof” that their employees were the cause of the damage. In essence, HONEST ABE said I cannot “prove” their employees were directly responsible for the damage. They would not acknowledge their role or take any responsibility for their actions that led to the damage. This is not only frustrating but dishonest and unprofessional. Since I did not trust them to fix the issue, I hired another company to repair and re-paint the ceiling. The repair cost me $600, and I believe HONEST ABE should be fully responsible for reimbursing me for that amount. **DO NOT TRUST HONEST ABE - HVAC Division.** Their refusal to take accountability and their unprofessionalism are completely unacceptable. They caused damage to my home, avoided responsibility, and left me with an unexpected cost that I had to finance. Save yourself the headache and hire someone else.

• Joanne Kraus★★★★★
  a month ago

  Over the past several years we have worked with the skilled professionals at Honest Abe across multiple divisions and properties. Recently, we have had a new heat pump installed and had the dryer vent relocated so that it could be efficiently cleaned. They arrived at the appointed time, were efficient in the assessment, and thoroughly explained their recommendations. They properly identified a fire hazard during an annual inspection. We scheduled the work and they followed through with the installation. Each time they entered the home they respected the property by covering their shoes. They worked efficiently and were able to schedule multiple projects simultaneously when appropriate. We’d like to mention Moshe who led the estimate and planning for the scope of the work. Alonso and Maykol were terrific. Eric and Brandon took great care and Chris even made himself available when a small leak appeared and took care of the problem early on a Friday evening when the work had been completed. We’d like you to know that we are pleased to be able to work with folks who truly understand “service”!

• Athena L.★★★★★
  2 months ago

  We have been with Honest Abe for years and Brandon M has helped us several times. Brandon is very knowledgeable and always patient in explaining the work done or needed; he also showed us detailed photos of what he checked so we can see what work needs to be done. He also takes great care of the space and has everything back perfectly. It’s great to work with Brandon because we are confident in his expertise and trust he’ll take great care of us. *As a follow up, Maykol and Alonso did our dryer vent cleaning and they were great also. So friendly and professional. Great people and work all around 😀

• Luba Stockert★☆☆☆☆
  in the last week

  Dishonest Abe Heating, Cooling and Plumbing: In middle of January 2026 I contacted company Honest Abe Heating Cooling and Plumbing to order a service: a sewer pipe camera inspection. The company had a coupon for that at the time for $79. I spoke over phone with Dana, the receptionist ,to schedule a technician visit. Dana read the disclaimer in the coupon and assured me the coupon will be honored and the technician will get a note regarding the coupon and our agreement. When tech arrived he was staying on driveway his van for about 30-40 minutes and talking with his boss. They took time to remove the coupon from their website. Tom, the tech inside my house told that Dana needs to be trained more and refused to honor coupon and do the job. He was even pushing me to look at the website, knowing that there is no anymore posted that coupon. Tom and company owner action is actually disrespect to their receptionist commitment. The proper name for the company would be better DISHONEST ABE HEATING...

• matthew burk★★★★★
  a month ago

  The whole team at Honest Abe was great. Needed same day service for a small leak that I couldn’t find and Donna was great at getting everything set up. Michael I came out to take a look shortly after and narrowed the issue down quick. Great photos, documentation, and customer service all around. Loved the service and experience

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