144 Shannon Rd, Jacksboro, TN 37757
East TN Area
Flameworks LLC was founded in 2023 and is based in Jacksboro, TN, though the company brings five years of professional experience in fireplace and chimney services. Specializing in gas fireplace units, Flameworks serves the small community of Jacksboro as well as the greater Knoxville area. Their expertise encompasses comprehensive fireplace and chimney maintenance, with a particular focus on gas unit servicing, repair, and installation to ensure safe and beautiful fireplace operation for residential clients.
Contact Flameworks LLC for expert fireplace and chimney services that will get your fireplace burning beautiful and safely.
| Monday: 9AM-5PM |
| Tuesday: 9AM-5PM |
| Wednesday: 9AM-5PM |
| Thursday: 9AM-5PM |
| Friday: 9AM-5PM |
| Saturday: Closed |
| Sunday: Closed |
I’ve had an excellent experience with this company, especially with Quinton, the technician, who has handled my fireplace maintenance the past couple of years. He is efficient, professional, and genuinely friendly, and he does a great job troubleshooting and resolving any issues. It’s clear he takes real pride in his work, which is especially appreciated these days. I also really value having the same person come out each year, it builds trust and makes the whole process easy and comfortable. The service is always thorough and reliable, and I highly recommend them.
Very disappointed in their service this time. Several years ago, the technician did a thorough job cleaning and servicing our gas log fireplace. The company website lists this service as a 2-hour service for $349. This time the technician spent a total of 15 minutes here and I didn't witness him do much of anything, especially any cleaning. Yet I was still charged the full $349. Additionally, the remote control that turns on the fireplace had been malfunctioning. The technician said I needed a new one and he would email me the price of a new remote within 15 minutes of getting back to his vehicle and then follow-up with a phone call. I received neither an email nor a call. I emailed the company and got a response they would call me the next day. That was 5 days ago and nothing. Clearly, this company has seriously declined in their service and I highly recommend to NOT use them as I will not be contacting them again. I was underserved and drastically overcharged. Buyer beware!
I had a fantastic experience with Flameworks Fireplace and Chimney. The two technicians were extremely professional, friendly, and efficient. They did an amazing job, and the quality of their work really stood out. Communication was clear and timely throughout the process. I also appreciated how well they cleaned up after themselves and were very considerate with my pets. I highly recommend their services!
Tyler did an amazing job cleaning our chimney and fireplace getting it ready for winter. Was on time, courteous, and a pleasure to do business with. Reasonable pricing, too. Highly recommend if you live in the Maryville or Knoxville area!
Your service tech said the problem with our gas fireplace was the burner was bad, and could not be repaired or replaced and charged us $150. He said we would have to replace the entire gas fireplace insert for about $4000. We then had Captain’s heat and air repairman look at it, he cleaned the burner plate and gas burner orifice and the gas fireplace ignited with a beautiful flame and works like new, all for $185. So, your tech can determine the problem, but doesn’t want to take the time to fix it. I cannot recommend your business to repair gas fireplaces.
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